Customer Success & Operations Intern – São Paulo, Brazil

June, 2017



  • Perfect portuguese (written test will be asked);
  • Proficient in Excel & PowerPoint;
  • Analytical skills;
  • Excellent communication skills, oratory and public posture;
  • Personal laptop;
  • Fast learner;
  • Entrepreneurial mind;
  • Capacity to learn and apply new technologies quickly;
  • Ability to multitask in a dynamic and fast-paced environment;
  • Friendly and approachable personality.


  • Data analytics knowledge;
  • Mobile marketing interests;
  • Living in Sao Paulo/Brazil (or possibility to move here);
  • Experience in startup ecosystem/mindset;
  • Experience in some entrepreneurship business;
  • Interest in mobile marketing;
  • Project management skills – must be able to schedule, multi-task and complete projects on-time with minimal supervision;
  • Experience in a sales/client service/marketing related position or similar roles;
  • Intermediate English Level.


  • Use the RankMyApp ASO tool to extract insights and data for clients (don’t worry we will teach you how);
  • Generate ASO insight reports;
  • Support the creation of best practice Customer Success materials;
  • Source and maintain repositories of best practice Customer Success materials;
  • Assist with gathering all program details and deliverables including goals, KPIs, assets, etc.;
  • Assist with administrative updates and maintenance of documents;
  • Work together with a team of Customer Success and Customer Operations Specialist to ensure everything’s running smoothly.

Perks and Benefits

  • Compensation suitable for the current experience and adjusted to a career plan and personal performance according to the company’s business plan;
  • Startup culture with constant new challenges and opportunities in a fast and laidback environment;
  • Participation in some of the hottest events and mentorship sessions of the São Paulo entrepreneurial scene;
  • Access to training, courses and learning opportunities;
  • Become part of an amazing and dynamic team of entrepreneurs with a passionate culture;
  • Great working environment in a vibrant entrepreneurial and co-working with a great location – near Paulista Avenue;
  • Working space – meal area with coffee and resting area;
  • Weekly happy hours and networking events.


If you are interested send us an email with your CV, LinkedIn link and the job opening you want to apply to and complete this test